USC - Unified Service Control

The NVC Unified Service Control provides thru a web-based graphical user interface a centralized control panel for telephone based applications. It automatically generates VoiceXML formatted navigation menus for voice potals, applications and content access.

The NVC Unified Service Control brings the advantages of graphical web-based voice user interface development to voice applications, creating a new range of value-added service opportunities for telecommunications service providers. For example, TV and Radio Broadcasters will be able to customize their own Voice Portals and network-hosted IVR services and applications on the fly.

End users gain universal and easy access to services via the simplest of user interfaces: voice. The delivery of interactive, personalized and dynamically updated content to subscribers can lead to increased minutes of phone use and greater customer retention.

The NVC Unified Service Control architecture separates portal navigation from application logic, giving a cockpit for portal administration so service providers and broadcasters can focus on their core expertise the development of interactive services not source code.